Contact
Support, billing, moderation, privacy, product feedback, and bug reports for ByteRecipes.
Jump to
Use these shortcuts to get to the section you need.
Reach us
What to contact us about
Bug reports
What to include when something breaks
- The page or feature where the issue happened, ideally with the full URL.
- The exact steps you took before the problem appeared.
- What you expected to happen and what actually happened instead.
- Any visible error text, screenshots, or screen recordings.
- Your account email, device, and browser when the issue seems account-specific or device-specific.
Deployment-related glitches happen
Account help
Billing, subscriptions, and access questions
Contact us if you need help with plan changes, unexpected billing behavior, AI credit questions, or account access problems. Include the email on the account and a short description of what you need changed or reviewed.
If your issue is tied to a subscription or payment method, mention that in the subject line so it can be routed quickly.
Priority requests
Privacy, safety, and moderation reports
Privacy requests, account deletion help, security concerns, and content safety reports are prioritized ahead of general product feedback. Mark the subject line clearly when the issue involves privacy, security, or unsafe content.
For related policy context, you can also review our Privacy and Terms pages.